Shipping Policy

Standard shipping is included in all orders from boxthecity. This will automatically adjust during checkout.

At boxthecity our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time for standard orders: Order verification, curating, quality check and packaging. All orders are dispatched within 1 business day after the order is placed. Custom orders welcomed. Please contact us to establish time frame.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by USPS, UPS or DHL. After processing and leaving the warehouse, and depending upon shipping method, selected items could take between 2 and 14 days to arrive at their destination but can take longer from time to time. International delivery usually takes about 15–30 business days.

COVID-19 Announcement:

Due to the impact of COVID-19 around the world, shipping may be delayed.