DMC Referral Partnership Terms and Conditions

boxthecity DMC Referral Partnership Terms & Conditions

Effective Date: January 20, 2026 
Company Name: GIVN LLC dba boxthecity
Website: www.boxthecity.com

How It Works

Step 1: Your DMC Becomes an Approved Referral Partner

  • Each DMC must designate one primary referral contact responsible for submitting referrals and managing earned referral credits on behalf of the DMC. 
  • Referral eligibility applies to the DMC organization, not to individual planners or contacts. 
  • Boxthecity does not split or allocate referral credits across multiple individuals or DMC offices.
  • To be considered as an Approved Referral Partner, please complete this DMC Approved Referral Partner Application [INSERT].

Step 2: Submit Referrals

  • To initiate a referral, the DMC referral contact must complete boxthecity’s official DMC Referral Form [INSERT], followed by a direct email introduction from the appropriate representative at the DMC.
  • Referrals must be submitted before any gifting engagement, proposal, or sourcing activity begins.
  • Informal introductions (verbal, text, social, or unrecorded communications) do not qualify. Referral eligibility is determined solely by verifiable written documentation.
  • Referral credit applies only to clients who have not previously engaged with boxthecity in any capacity, including inquiries, proposals, or purchases.
  • The referred client must have a confirmed event, campaign, or initiative with gifting needs within six (6) months.
  • The qualifying gifting order must meet a $5,000 minimum product subtotal, excluding services, shipping, taxes, and fees.
  • Referral eligibility applies to the client organization, not to individual planners or contacts, as personnel and roles may change over time. 
  • Boxthecity reserves the right to approve or decline partners and referrals at its discretion based on alignment with brand standards, gifting scope, and/or operational capacity.

Step 3: boxthecity Engages the Client

Once a DMC Referral Form is received and approved:

  • Boxthecity works directly with the client to assess gifting needs and determine program fit.
  • If aligned, boxthecity leads all creative development, sourcing, billing, and fulfillment directly with the client.

Step 4: Referral Credit Is Earned

If the referred client places a qualifying gifting order:

  • Your organization earns a 5% referral credit based on the product subtotal only.
  • Credits exclude services, shipping, taxes, fees, rush charges, and tariffs.
  • Credits have no cash value and are not redeemable for cash.
  • Referral credits are tracked at the organizational level, not by individual employees.

Step 5: Credit Is Issued & Used

Referral credits are:

  • Issued after final client payment and order fulfillment.
  • Applied toward future boxthecity product purchases only.
    • Credits may not be applied towards services, design fees, assembly, logistics, shipping or delivery, taxes, rush charges, or tariffs.
  • Valid for 12 months from issuance.
  • Credits are non-transferable, non-refundable, and may not be shared or sold.

 

 

Program Notes: Boxthecity reserves sole and final discretion to determine referral eligibility, program participation, and issuance of referral credit. Submission of a referral does not guarantee acceptance or engagement. boxthecity may modify, suspend, or discontinue the DMC Referral Partnership program at any time. Participation does not create any obligation, exclusivity, agency, or partnership relationship. All referral credit determinations are made by boxthecity and are final.